Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR)

If you have a complaint, you have access to Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR) for online sales.

You can email us at rachael@quintontravel.co.uk to lodge a complaint.

You can also access the European Commission online dispute resolution (ODR) platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint; it will not determine how your complaint should be resolved.